Privacy Policy
Last updated: December 2024
1. Introduction
Kodo Status ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our status page platform and related services.
2. Information We Collect
Account Information
When you create an account, we collect your email address, name, and organization details. If you sign up using OAuth (Google, GitHub), we receive basic profile information from those services.
Usage Data
We automatically collect information about how you interact with our service, including pages visited, features used, and actions taken. This helps us improve the product.
Status Page Data
We store the data you create including services, incidents, maintenance windows, and subscriber information. This data is necessary to provide the service.
3. How We Use Your Information
- To provide and maintain our service
- To notify you about changes to our service
- To provide customer support
- To gather analysis or valuable information to improve our service
- To detect, prevent and address technical issues
- To send you email notifications you have opted into
4. Data Sharing
We do not sell your personal information. We may share data with:
- Service Providers: Third parties that help us operate our service (hosting, email, payments)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement appropriate security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Data Retention
We retain your data for as long as your account is active or as needed to provide services. Incident history is retained based on your plan (7 days for Starter, 90 days for Pro, 365 days for Team). You can request deletion of your data at any time.
7. Your Rights
Depending on your location, you may have rights including:
- Access to your personal data
- Correction of inaccurate data
- Deletion of your data
- Export of your data in a portable format
- Objection to certain processing
To exercise these rights, contact us at privacy@kodostatus.com.
8. Cookies
We use essential cookies to maintain your session and preferences. We also use analytics cookies (Google Analytics) to understand how our service is used. You can control cookie preferences in your browser settings.
9. Children's Privacy
Our service is not intended for children under 16. We do not knowingly collect personal information from children under 16. If you believe we have collected such information, please contact us.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@kodostatus.com